Privacy Policy

1. Introduction

Welcome to Jobloop. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job application platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and authentication credentials
• Profile Information: Professional background, work experience, skills, and preferences
• Resume Data: Your resume files and the information contained within them
• Job Preferences: Desired locations, salary ranges, experience levels, industries, and roles
• Application Data: Job applications submitted on your behalf, including notes and status updates

2.2 Automatically Collected Information

• Usage Data: How you interact with our platform, including pages visited and features used
• Device Information: IP address, browser type, operating system, and device identifiers
• Session Data: Application session logs, execution status, and performance metrics
• Cookies: Session cookies and authentication tokens for service functionality

2.3 Third-Party Information

• OAuth Data: When you sign in with Google, we receive your email and basic profile information
• Job Listings: We aggregate publicly available job postings to provide application opportunities

3. How We Use Your Information

We use your information to:

• Provide and maintain our automated job application service
• Match you with relevant job opportunities based on your preferences
• Submit job applications on your behalf to prospective employers
• Track and report the status of your applications
• Communicate with you about your applications and account
• Improve and personalize your experience on our platform
• Manage your credits and subscription
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

4.1 With Employers

We share your application materials (resume, cover letters, and contact information) with employers when submitting job applications on your behalf. This is the core functionality of our service.

4.2 Service Providers

We share information with third-party service providers who assist us in:

• Authentication and identity verification (Supabase, Google OAuth)
• Cloud infrastructure and data storage (Google Cloud Platform, Supabase)
• Payment processing (Stripe)
• Analytics and performance monitoring

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Secure authentication using OAuth 2.0 and session management
• Regular security audits and monitoring
• Access controls and data isolation
• Row-level security policies in our database

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use our service. You can control cookie preferences through your browser settings, but disabling cookies may limit functionality.

9. Third-Party Links

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: